Terms of Service
Mastery Training Institute of Transformation (M.I.T.T.)
Last Updated: Aug 24, 2026
Hello and welcome to the Mastery Training Institute of Transformation site www.masterytraining.com (now referred to for convenience in these Terms of Service as the “Site”). To begin, please carefully read this IMPORTANT LEGAL INFORMATION.
YOU (NOW REFERED TO FOR CONVENIENCE IN THIS TERMS OF SERVICE AS “I”, “ME” , “MY”, “YOU”, OR “YOUR”) SHOULD READ THESE TERMS OF SERVICE (NOW REFERRED TO FOR CONVENIENCE AS THE “AGREEMENT”) CAREFULLY BEFORE USING THIS SITE. IT FORMS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MITT INSTITUTE INC., D/B/A M.I.T.T. MASTERY IN TRANSFORMATIONAL TRAINING (NOW REFERRED TO FOR CONVENIENCE IN THIS DOCUMENT AS “M.I.T.T.”, “WE”, “US”, OR “OUR”), 5800 HANNUM AVE., SUITE 130, CULVER CITY, CA 90230; EMAIL: OFFICE@MASTERYTRAINING.COM, AND IN M.I.T.T.’S SOLE SUBJECTIVE DISCRETION (“DISCRETION”) ITS DESIGNEE(S). (M.I.T.T., AND/OR ITS DESIGNEE(S), AS APPLICABLE, ARE INDIVIDUALLY AND COLLECTIVELY NOW REFERRED TO FOR CONVENIENCE IN THIS AGREEMENT AS “COMPANY"). THIS AGREEMENT CONTAINS IMPORTANT INFORMATION INCLUDING BUT NOT LIMITED TO, M.I.T.T. TRAINING AND ENROLLMENT, LIMITATIONS OF LIABILITY, WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT, AND RESOLUTION OF DISPUTES THROUGH ARBITRATION RATHER THAN IN COURT. YOUR USE OF THE SITE IS GOVERNED BY THIS AGREEMENT AND ALL APPLICABLE STATUTES, LAWS, REGULATIONS, RULES, AND ORDERS. YOU SHOULD ALSO READ OUR PRIVACY POLICY, WHICH IS ACCESSIBLE HERE PRIVACY POLICY, OR BY CLICKING THE LINK ON OUR HOME PAGE. OUR PRIVACY POLICY ALSO GOVERNS YOUR USE OF THE SITE, AND IS INCORPORATED BY REFERENCE IN THIS AGREEMENT. BY CLICKING ON THE “I ACCEPT” BUTTON ON THE SITE’S HOMEPAGE OR AT THE END OF THIS AGREEMENT, YOU CONFIRM YOUR UNCONDITIONAL ACCEPTANCE OF ALL OF THE TERMS AND CONDITIONS IN THIS AGREEMENT, AND WILL BE ABLE TO ACCESS THE SITE. IF YOU DO NOT ACCEPT EVERYTHING IN THIS AGREEMENT, CLICK OFF THE SITE.
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, ENROLLING IN OR PARTICIPATING IN ANY M.I.T.T. TRAINING OR OTHER ACTIVITIES IS YOUR UNDERSTANDING AND ACKNOWLEDGEMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS AGREEMENT.
This Agreement governs your access to and use of the Site and your enrollment and participation in any M.I.T.T. trainings, program, events, or services of every kind and nature now or later contemplated (all of the foregoing in this paragraph is now individually and collectively referred to for convenience as the “Programs/s”) offered by M.I.T.T. The Programs include the “Company Materials” (defined in section 5.0 below).
Our intention is to provide a clear, transparent, and frictionless enrollment experience, while ensuring that all participants in the Programs have access to important information on the Site. if they choose to review it in more detail.
Contact Information. If you have any questions or concerns about anything in this Agreement, or about the Programs, please contact us as follows:
By phone: (310) 305-7855
By email: Office@masterytraining.com
By delivery service: 5800 Hannum Ave., Suite 130, Culver City, CA 90230
Revisions to this Agreement. This Agreement may be revised in our Discretion at any time and from time to time, by us updating it here. These changes do not affect rights and obligations that arose prior to those changes. You should visit this page from time to time to review the then-current Agreement because it remains a legally binding contract between you and us. You can tell when this Agreement was last updated by the “Last Updated” date at the top of this Agreement. Certain provisions of this Agreement may be superseded by legal notices or terms located on other pages of this Site. Your continued use of the Site after any changes to this Agreement are posted is your unconditional acceptance of all of those changes. If you object to any subsequent modifications to this Agreement, or become dissatisfied with the Site in any way, your only recourse is to immediately terminate use of the Site.
A. General Terms and Conditions
- Willing Participation. I am fully informed to my satisfaction about M.I.T.T. and its proprietary Programs. I willingly choose to participate in the training/s for the Programs agreed to by Company and me. I will truthfully complete all of your required enrollment and health-related documents.
- Programs Facts. The Programs are an experiential, philosophical, educational program designed to enhance personal effectiveness, leadership capacity, emotional intelligence, and self-awareness. It may not assist in my personal growth, or for any other reason for which I took the Programs. It is not and not intended to be psychological, emotional, medical, or any other type of treatment, counseling, therapy, or a substitute for them. Program trainers (“Trainer/s”) do not have to be and are generally not licensed physicians, counselors, psychiatrists, psychologists, therapists, or other licensed or accredited professionals (individually and collectively now referred to for convenience in this Agreement as “Professionals”).
- The Programs may involve physical contact including but not limited to, hugging. I will tell a Trainer or other Company staff if I object before or at the time physical contact occurs. Several of the processes in the Programs involve sharing activities, and that I may experience deep emotions including but not limited to, stress, anxiety, tears, mental, physical and emotional discomfort, and exhaustion.
- If you were traumatized in childhood by physical or sexual abuse, or other forms of extreme emotional violence, we urge that you do not attempt to resolve such early life traumas in the Programs. The Programs are not designed to help you sort out these kinds of issues, or alleviate the suffering or other consequent you may be experiencing. If you have such issues, we suggest you seek an appropriate professional setting in which to address them. The Programs focuses on your adult life, not your childhood. It is possible for people with painful childhood experiences to successfully complete the Programs by deciding in advance to not deal with those early issues in the Programs. Some portions of the Programs could, however, inadvertently revive painful memories. Please carefully consider all aspects of such childhood experiences before making a decision about participating in the Programs. Please contact us as above to discuss any questions you may have.
- No Doubts. I have no doubts of any kind or nature now or later contemplated (the phrase “of every kind and nature now or later contemplated” is now referred to for convenience in this Agreement as “EKN”) about my mental, physical, or emotional health and stability, or my ability to safely go through the Programs. Any doubts I may have had were fully resolved by me before I decided to participate in the Programs. I had the full and complete ability and opportunity to consult with professionals, and others of my sole choice who were knowledgeable about the Programs, and had no objections of any kind to my participating in it.
- Programs Presentation. I’m responsible for determining whether my participation in the Programs is appropriate given my physical and mental health. Company is responsible only for presenting the Programs in the manner they feel appropriate in their Discretion. I do not expect the Programs to be administered with the standard of care expected of Professionals. If I feel mental, physical, or emotional discomfort or any other adverse effects EKN during the Programs, I have a duty to inform a Trainer or other Company staff immediately. I am free to leave the Programs and/or Programs at any time for any reason or no reason, and am solely responsible for seeking and paying for any assistance EKN I feel I need from anyone, professional or otherwise, as a result of the Programs.
- Ownership. Company from inception is and irrevocably remains the sole and exclusive owner and author of any and all rights, titles and interests EKN in and to the Programs, and any and all materials EKN in any manner related to either or both now and in the future including but not limited to, any and all copyright, trademark, and trade secret rights, titles, and interests EKN, and any and all goodwill in any manner related to them, in whole and in part, as well as any and all changes, alterations, revisions, modifications and additions EKN in and to them, in whole and in part (individually and collectively, in whole and in part, now referred to for convenience in this Agreement as the “Company Materials”). I cannot and will not make, or will cause or help anyone make, any uses EKN of the Company Materials, except for my participation in the Programs by Company, unless I receive the prior written approval of Company, which it can withhold in its Discretion (“Approval”, or “Approve/d”). You don’t acquire any rights, titles and/or interests EKN in any of the foregoing by virtue of accessing or making any uses of the Company Materials. All Programs materials, concepts, processes, language, and frameworks are and remain Company Materials, and are protected by without limitation, copyright, trademark, and trade secret laws.
- Any unauthorized use EKN of any of the Company Materials may violate U.S. and/or international copyright and/or other laws, treaties, and regulations, is prohibited, and are (but are not limited to), a violation of this Agreement. In the event of a violation of these laws, treaties, regulations, or this Agreement, we have the irrevocable right to seek all remedies available per this Agreement, by law, in equity or otherwise EKN (individually and collectively now referred to for convenience in this Agreement as “Remedy/ies”). We also have the irrevocable right to block or deny access to the Site to anyone at any time for any reason or no reason, in our Discretion. While using the Site, you’re required to comply with any and all applicable statutes, orders, regulations, rules and other laws EKN. In addition, we require everyone who accesses the Site, including you (now individually and collectively referred to for convenience in this Agreement as “Users”) to respect the rights and dignity of others.
- Your use of the Site is conditioned on your compliance with the rules of conduct set out in this Agreement. Unless otherwise expressly authorized in this Agreement, it is also a violation of the Agreement to do any of the following:
- reproduce, publicly display, perform, distribute, sell, resell, or otherwise use or exploit any information or materials on the Site or the Company Materials for any purpose EKN;
- modify any information or materials on the Site or the Company Materials in any way, or copy, reproduce, rent, lease, loan, publish, transmit, distribute, perform, display, create derivative works from, decompile, disassemble, reverse engineer, sell, license, or otherwise exploit the Site or anything on or accessible through them, in whole or in part;
- interfere with the Site or any other User’s use of the Site including but not limited to, by hacking or defacing any portion of the Site, inserting any code, product, or otherwise manipulating the Site in any way that affects any User’s experience;
- post, upload, share, transmit, distribute, facilitate distribution of, or otherwise make available, through or in connection with the Site anything that is or may be: threatening, harassing, degrading, hateful, or intimidating; defamatory; fraudulent or tortious; obscene, indecent, pornographic, or otherwise objectionable; or, protected by copyright, trademark, patent, trade secret, right of publicity, or other proprietary right, without the express prior written consent of the owner of that right;
- any material: that encourages conduct or could otherwise give rise to criminal or civil liability; that contains or promotes violence, drug use, illegal gambling or other criminal activity; or that encourages or provides instructional information about illegal activities, or activities such as but not limited to “hacking”, “cracking”, “phishing”, or "phreaking”;
- any virus, worm, Trojan Horse, Easter egg, bot, time bomb, spyware, malware, or other computer code, file, or Programs that is harmful or invasive to the Site, used to monitor the use of the Site, or any hardware, software, or equipment, or which may or is intended to damage or hijack the operation of the Site;
- any unsolicited or unauthorized advertising, promotional material, “junk mail”, “spam”, “chain letter”, “pyramid scheme”, investment opportunity, or any other form of solicitation;
- any non-public information about a person or entity (now individually and collectively referred to for convenience in this Agreement as (“Person/s”) without the proper written authorization to do so;
- use the Site for any other fraudulent or unlawful purpose;
- use the Site to defame, abuse, harass, stalk, threaten, or otherwise violate any legal or other rights EKN of another Person including but not limited to, another Person’s privacy rights or rights of publicity, or to harvest or collect “Personal Information” (as defined in our Privacy Policy, which is accessible here) PRIVACY POLICY about Users of the Site;
- impersonate any Person including but not limited to, any representative, affiliate, or designee of ours, falsely state or otherwise misrepresent your affiliation with any Person in connection with the Site, or express or imply that we endorse any statement or representation you make;
- interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations EKN of those networks;
- use the Site for any purpose except in relation to your registration for the Programs;
- remove any copyright, trademark, or other proprietary rights notice EKN from the Site or materials originating from or accessible through the Site;
- frame or mirror any part of the Site;
- use any robot, spider, search/retrieval application, or other manual or automatic device EKN to retrieve, index, “scrape”, “data mine”, or in any unauthorized way gather any materials available on or through the Site, or reproduce or circumvent the navigational structure or presentation of any materials available on or through the Site;
- use the Site for any commercial purpose not specifically authorized by this Agreement;
- take any action that imposes, or may impose, in our Discretion, an unreasonable or disproportionately large load on our infrastructure;
- deep-link to any portion of the Site for any purpose without our Approval; or,
- maintain any link from another site or app to any page on the Site without our Approval. Any links to the Site we do Approve must comply with all applicable laws, rules, and regulations EKN, which is your sole responsibility and liability. Our Approval of such links is not an indication that they comply with any applicable laws, rules, and regulations EKN.
- Assumption of Risks. I understand and acknowledge that participating in the Programs is voluntary. I’m at least eighteen (18) years old. My participation may contain risks and dangers including but not limited to physical, emotional, and/or psychological injury or change that may be uncomfortable or worse. I acknowledge and understand the scope, nature, and extent of all risks involved in the Programs, and fully, voluntarily, and freely accept and assume full and personal responsibility for any and all such risks and dangers EKN, known and unknown, foreseeable and unforeseeable, in any manner EKN connected with my participation in the Programs.
- COMPANY MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES EKN, AND CLAIMS (DEFINED IN SECTION 7.0 BELOW) TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN CONNECTION WITH THE COMPANY MATERIALS. THESE DISCLAIMERS INCLUDE BUT ARE NOT LIMITED TO: WARRANTIES OF MERCHANTABILITY AND USE; SATISFACTORY QUALITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; ACCURACY; COMPLETENESS; LEGALITY; SAFETY; USEFULNESS; OR, THE NEGLIGENCE, ACTIONS. OR FAILURE TO ACT. OF ANY PERSON.
- Company Release from Liability. I and my heirs, executors, administrators, assigns, successors, and representatives EKN, fully and effectively forever irrevocably release, waive, and discharge Company and its officers, directors, employees, personnel, and designees (individually and collectively now referred to for convenience in this Agreement as “Releasees”) from and against any and all claims, causes, liabilities, losses, demands, damages (at law, in equity, or otherwise), actions, causes of action, proceedings, disputes, liabilities, costs and expenses EKN, including but not limited to, all actual attorneys and accountancy fees and all costs in any matter related to them in whole or in part (“Claim/s that I may incur from participating in the Programs including but not limited to, resulting from personal, physical, psychological, or emotional injuries, distress, or death, that resulted in whole or in part from the Programs, , and/or any of their associated activities EKN. This release and discharge also includes but is not limited to, loss, damage, or injury EKN resulting from Company’s or Releasee’s acts or omissions.
- In signing this Agreement, I intend that this Agreement is effective as a full and final accord, satisfaction, settlement, and release, of each released Claim. I understand and acknowledge the existence of California Civil Code Section 1542, which provides as follows:
“A general release does not extend to claims that (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) do not know or suspect to exist in his or her favor at the time of executing the (Agreement) and that, if known by (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) would have materially affected (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) settlement with the debtor or released party”. - By signing this Agreement, (I and my heirs, executors, administrators, assigns, successors, representatives, and designees) knowingly and irrevocably waive and relinquish any and all rights, Claims, and benefits EKN that I and my heirs, executors, administrators, assigns, successors, representatives, and designees, may have or possess pursuant to California Civil Code Section 1542, relating to this Agreement.
- As a consequence, I cannot and will not institute or assist the prosecution of any Claim against Company or the Releasees, which I or my heirs, executors, administrators, assigns, successors, representatives, and designees, may have in any manner EKN related to the Programs, and/or any of their associated activities EKN.
- We are also not responsible or will be liable for any damages EKN to, or any viruses, hacks, cyberattacks, or any other problems EKN that may negatively affect, your computers, handheld or other devices, telecommunication equipment, or any other property EKN, caused by or arising from your access to, use of, or browsing the Site. IN NO EVENT WILL WE OR ANY PARTY INVOLVED IN THE CREATION OR PRODUCTION OF ANYTHING EKN ON THE SITE, OR ANY OF THEIR RESPECTIVE DESIGNEES, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL, OR ANY OTHER DAMAGES EKN INCLUDING BUT NOT LIMITED TO, ANY ATTORNEYS’ FEES AND COSTS, AND ANY LIABILITY IN CONNECTION WITH THE PROVISION OF YOUR CREDIT CARD OR ACCOUNT INFORMATION. THESE LIMITATIONS OF LIABILITY APPLY WHETHER ANY DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY EKN, AND WHETHER OR NOT YOU ARE ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. IN NO EVENT WILL OUR LIABILITY FOR ANY DAMAGES EKN, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY EKN, EXCEED THE TOTAL OF THE PROGRAMS PURCHASE PRICES PAID BY YOU OR ON YOUR BEHALF FOR THE APPLICABLE PROGRAMS. WE HAVE SET THEIR PRICING BASED ON THESE LIMITATIONS AND THEY FORM A MATERIAL PORTION OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. THE FOREGOING LIMITATIONS SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED FOR ITS ESSENTIAL PURPOSE.
- IN THE EVENT OF ANY PROBLEM WITH THE SITES OR ANY CONTENT ON OR AVAILABLE THROUGH THEM, YOUR SOLE REMEDY IS TO CEASE USING THE SITES. THE LIMITATIONS IN THIS SECTION 7.0 DON’T APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
- Indemnity. I have a duty to fully and effectively, upon demand, defend, provide competent, experienced legal counsel subject to Company’s Approval, and to indemnify, reimburse, save and hold harmless to the broadest extent allowed by law, Company and the Releasees, at my sole cost and expense, from and against any and all Claims by any third parties, incurred or sustained by reason of my participation in the Programs, and/or any of their associated activities EKN, as well as for any alleged, anticipated, or actual breach of this Agreement by or on behalf of me.
- Insurance Disclaimer. Company does not provide any insurance EKN, including but not limited to, medical or general liability, for any incident EKN occurring as a result of my participation in the Programs, and/or any of their associated activities EKN. If I want insurance EKN, I must furnish and purchase it.
- Arbitration. Any Claim between me and Company not released in this Agreement, must be submitted for binding arbitration to JAMS or another dispute resolution entity in Company’s Discretion (“Entity”) in Los Angeles County, California, before a single arbitrator familiar with the type of Claim being submitted, subject to the rules of that Entity as of the date the Claim is filed with it and pursuant to the provisions of the California Code of Civil Procedure relating to arbitrations. Any arbitration award will be entered in a California court of competent jurisdiction as a final judgment. This arbitration provision remains in full force and effect notwithstanding the nature of any Claim or defense related to it. Each Party waives any claim that an Entity in Los Angeles County, California does not have jurisdiction or is an inconvenient forum. Any process in any Claim may, in addition to personal service, be served upon a Party in accordance with section 12.0 below, and that service has the same force and effect as personal service within California. In the event of any Claim, the prevailing party will recover its reasonable attorneys’ fees, in addition to all costs of that Claim, from the non-prevailing party. The arbitrator will determine who is the prevailing party, whether or not the Claim proceeds to final adjudication. The attorneys' fees award will not be computed in accordance with any fee schedule, but to fully reimburse all attorneys' fees reasonably incurred. The parties are expressly waiving their right to a jury trial.
- Nothing in this Agreement precludes Company from joining me in a Claim brought by a Person against Company in any jurisdiction or tribunal.
- Miscellaneous but Important. This Agreement contains the entire understanding between the parties regarding the subject matter of this Agreement, and supersedes any and all previous agreements EKN entered into by and between the parties related to this subject matter. California law governs this Agreement, without regard to any jurisdiction’s choice of law rules, statutes -or otherwise. If any part of this Agreement is declared invalid or unenforceable by a tribunal of competent jurisdiction, it does not affect the validity of the balance of this Agreement, which remains in full force and effect. Nothing in this Agreement creates or constitutes an employer/employee, agent, joint venture, partnership, or fiduciary relationship between me and Company. Section headings are for convenience only and are not part of this Agreement.
- Notices. The addresses of Company for all purposes of this Agreement are as set out on page 2 of this Agreement. The addresses for me for all purposes of this Agreement are as set out in my Programs registration materials, each until notice of a new address is given by one party to the other. Any notice desired or required to be given by either party to the other per this Agreement must be in writing and delivered by hand, Federal Express or similar type of guaranteed delivery service, or sent by email. Each notice is effective on the date of receipt by the recipient, provided that the sender receives written or printed confirmation of the recipient’s successful receipt.
- Health, Wellness, and Participation Standards
You understand and acknowledge:
- You are responsible for determining whether participation is appropriate given their physical and mental health. MITT may require written clearance from a licensed medical or mental health provider in certain circumstances. Individuals currently experiencing substance dependency, recent psychiatric hospitalization, or less than one year of sobriety may be ineligible to participate. MITT reserves the right to deny or discontinue participation at any time to protect the integrity and safety of the Programs.
- Health, Safety, and Personal Responsibility
- Health Disclosure. You understand and acknowledge that:
- All information you provide is truthful and complete.
- You will notify M.I.T.T. if relevant health conditions change prior to or during Programs.
- You will follow all hygiene and safety protocols.
- You will refrain from attending while ill or experiencing flu-like symptoms.
- You will attend all sessions of a multi-day Programs.
- You will arrive on time and remain present for the full duration.
- You will abstain from alcohol, marijuana, or non-prescription mood-altering substances for the duration of the Programs and associated events.
- Medical & Mental Health Disclaimer. M.I.T.T. staff and Trainers are not licensed medical or mental health professionals. If you have concerns about your physical or mental health, you will consult a qualified professional before participating.
- M.I.T.T. reserves the right to:
- Require additional medical clearance from you.
- Decline or discontinue your participation for safety reasons.
- Participation Standards and Ground Rules. Participation in the Programs requires adherence to our established Ground Rules. which may include but not be limited to: maintain confidentiality of other participants’ personal sharing and experience.
- Full attendance and punctuality.
- Respectful communication (i.e., no gossip, side talk, or disruption).
- Abstaining from alcohol, marijuana, or non-prescribed mood-altering substances during designated Programs periods.
- Compliance with our dress, conduct, and technology-use guidelines.
- Follow all trainer instructions and established Ground Rules.
- Refrain from recording, photographing, or taking notes in the Programs room unless expressly permitted. Turn off and remove electronic devices during Programs sessions.
- Wear assigned identification (name tags) as instructed.
- MITT cannot guarantee confidentiality but enforces strict conduct expectations. Ground Rules are presented before or at the start of each Program and are a condition of participation.
- Right to Exclude. MITT reserves the right to remove or exclude any participant from a Program at any time for any reason, including but not limited to safety, disruption, dishonesty, or non-compliance. Removal does not entitle you to a refund or credit.
- Non-Solicitation and Non-Competition. You have a duty not to:
- Solicit M.I.T.T. students for personal coaching or competing programs EKN.
- Use your affiliation with M.I.T.T., or the Programs, or for marketing or recruitment purposes EKN.
Opportunities to partner or otherwise be associated with M.I.T.T. is subject to M.I.T.T. Approval.
- Refund & Transfer Policy. Enrollment constitutes a commitment to attend the scheduled Programs. All balances must be paid by the stated due date. Tuition is non-refundable. Tuition expires one (1) year after initial payment. No refunds are issued for:
- Non-attendance
- Partial attendance
- Dismissal from the Programs
- Voluntary withdrawal
- Tuition may be transferred once only to another Program or assignable to another person, for the next chronological Program. Program transfers must be of like kind; i.e., Basic for Basic, Advanced for Advanced. Each Program must be completed within one (1) from the beginning date of that Program. Requests must be made at least 7 days prior to the Programs start date. Transfers are subject to availability. A transaction fee applies. No other or further transfers are permitted.
- Failure to complete required paperwork, payments, or participation standards may result in denial of entry or removal without refund.
- User Information. Other than “Personal Information”, which is defined in and subject to our Privacy Policy, PRIVACY POLICY any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments and other communication EKN you transmit or post to the Site in any manner EKN (individually and collectively, in whole and in part now referred to for convenience in these Terms of Use as “User Communications”) may be visible and accessible to others. Notwithstanding anything to the contrary in this Agreement, if you choose to make any of your Personal Information, User Communications, or anything else publicly available in any form or forum or otherwise on or through any social media links available on or through the Site, you do so at your sole risk.
- You warrant and represent: that you have the authority to submit all User Communications; that no User Communications will violate or infringe any rights, titles, and/or interests EKN of any Person; that all User Communications will be true, accurate, and complete; and, that you will maintain and update User Communications as needed, such that they remain true, accurate, and complete.
- Notwithstanding anything to the contrary in this Agreement, we have the irrevocable right, but are not obligated to, monitor or review any User Communications, and have the irrevocable right to remove User Communications in our Discretion. We have no obligation to return, review, or respond to any User Communications. We have no liability EKN related to the content of any User Communications, whether or not arising under any U.S. and/or international laws or treaties EKN.
- ADA: American Disability Association
- Generally speaking, when a person with a disability shows up at a business with a service animal, it must be permitted to accompany that individual or a third party who accompanies that individual (the service animal’s “Handler”) to all areas of the business where customers/patrons/students (I’ll now call them all “customers” for convenience) are normally allowed to go. An individual with a service animal may not be segregated from other customers.
- Service animals are:
- Any breed and any size of dog.
- Trained to perform a task directly related to a person’s disability. Some ADA examples are: a person who uses a wheelchair may have a dog that is trained to retrieve objects for them; a person with depression may have a dog that is trained to perform a task to remind them to take their medication; a person with PTSD may have a dog that is trained to lick their hand to alert them to an oncoming panic attack; a person who has epilepsy may have a dog that is trained to detect the onset of a seizure and then help the person remain safe during the seizure.
- Service animals aren’t:
- Emotional support, therapy, comfort or companion animals.
- The ADA says only when it is not obvious what service an animal provides, two questions can be asked of a Handler:
- Is the service animal required because of a disability?
- What work or task(s) has the animal been trained to perform?
- A business can’t ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task. But, limited additional questions may be able to be asked, as below, in appropriate circumstances.
- The animal also has no obligation to wear a tag, vest, or other ID that identifies it as a service animal.
- Generally speaking, the ADA says that:
- Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals.
- People with disabilities who use service animals cannot be isolated from other customers, treated less favorably than other customers, or charged fees that are not charged to other customers without animals. In addition, if a business requires a deposit or fee to be paid by customers with pets, it must waive the charge for service animals.
- Businesses aren’t required to provide care for or supervision of a service animal.
- A service animal must always be under the care and control of its Handler, or someone designated by the Handler. A disabled person can be asked to remove his or her service animal from a premises if the animal is out of control and the animal’s Handler does not take effective action to control it, or if the animal is not housebroken. The responsibility to supervise and care for a service animal does not fall on the business that provides access.
Generally speaking, a service animal must have a harness, leash, or other tether for it to be “under control”. However, if the Handler is unable to use a harness, leash, or other tether because of disability, or if the use of a tether would interfere with the service animal’s safe, effective performance of work or tasks, the Handler may use other means to keep the animal under control.
A few ADA examples given are that the Handler must then use voice, signal, or other effective means to maintain control of the animal. A service animal may not be allowed to wander away from the Handler, who must maintain control of the animal, even if it is retrieving an item at a distance from the disabled person. However, a returning military veteran who has PTSD and has great difficulty entering unfamiliar spaces may have a dog that is trained to enter a space, check to see that no threats are there, and come back and signal that it is safe to enter. The dog must be off leash to do its job, but should be leashed or tethered at other times.
“Under control” also means that a service animal should not be allowed to bark repeatedly. However, if a dog barks just once, or barks because someone has directly provoked it, this doesn’t mean that the dog is “out of control”.
If a service animal is “out of control” and the Handler doesn’t take effective action to control it, staff of the business may request that the animal be removed from the premises.
Service animals may also be denied access to businesses if allowing access would “fundamentally alter” (not specifically defined) the nature of the goods, services, or programs offered by that business at that location. The ADA doesn’t require a business to modify policies, practices, or procedures for a service animal if it would “fundamentally alter” the nature of the goods, services, programs, or activities it provides.
- The ADA does state that a “fundamental alteration” is a change that is so significant, it would alter the essential nature of the care or service being provided. Some examples it gives are:
- The change significantly interferes with health or safety requirements.
- The change completely invalidates the objective of the service or program.
- In determining whether something is a “fundamental alteration”, the business:
- Must conduct an individualized assessment of the requested modification. Factors to consider include the nature and cost of the action in relation to the size, resources, purpose, and structure of the business.
- Must consider reasonable alternatives to provide access to disabled people, if unable to fulfill the original request. These must be determined on a case-by-case basis. The business can’t just rely upon tradition or existing rules (i.e., “this is how we have always done things”).
- An example given by the ADA of a “fundamental alteration” is a zoo may restrict service animals from areas where the animals on display are the natural prey or natural predators of dogs, or where the presence of the dog would be distracting to the animals on display.
In terms of MITT trainings, it appears a service animal could be denied access if its presence would necessitate the training the disabled person is attending or wants to attend to be substantially altered from its normal curriculum, with no alternative to accommodate the disabled person. However, it also appears that if the alterations wouldn’t fundamentally change the nature and purpose of the curriculum, then a change would arguably need to be made to accommodate the disabled person.
- The ADA also doesn’t overrule “legitimate” safety requirements (also not defined). However, the ADA does say that if a particular service animal is “out of control” and the Handler doesn’t take effective action to control it, or if it’s not housebroken, that animal may be excluded.
Businesses are also not required to allow access to service animals that pose a “direct threat” to others. A "direct threat" is defined under the ADA as a significant risk to the health or safety of others that cannot be eliminated by a modification of policies, practices, or procedures, or by the provision of auxiliary aids or services. An ADA example given is a dog that bites without provocation may present a direct threat.
In determining whether a “direct threat” exists, a business must make; an individualized assessment, based on reasonable judgment that relies on current medical knowledge or on the best available objective evidence. The assessment should evaluate: the nature, duration, and severity of the risk; the probability that the potential injury will actually occur; and whether reasonable modifications of policies, practices, or procedures or the provision of auxiliary aids or services will mitigate the risk.
- Excluding a service animal based on a direct threat must be based on the actual behavior of the particular animal, not on assumptions or stereotypes about how the animal, or the animal’s breed, might behave.
In terms of MITT trainings, if touching in some manner (like hugging or other forms of physical contact) of the disabled person by another student, or yelling or other emphatic vocalization directed to or from the disabled person, is integral to the training, the disabled person could be asked if those would present a potential problem for their service animal, like aggression or barking.
- CA
California generally follows the ADA regarding service animals. However, one difference is that service animals in training are not covered under the ADA. However, the California Disabled Persons Act allows people with disabilities, and individuals who train service animals, to bring a dog into any public place for the purpose of training the dog to provide a disability-related service. This includes businesses, and other places to which the general public is invited. The dog must be on a leash, and must wear a county-issued tag that identifies the dog as a service or assistance animal in training. The Handler will be liable for any damage that the dog does to the premises or facilities.
Perhaps the best way to proceed with any service animal questions or issues that MITT has that it can’t confidently solve based on the above, is to discuss them with me before MITT makes a decision on how to handle that particular disabled person/service animal issue.
Terms of Service
Mastery Training Institute of Transformation (M.I.T.T.)
Last Updated: Aug 24, 2026
Hello and welcome to the Mastery Training Institute of Transformation site www.masterytraining.com (now referred to for convenience in these Terms of Service as the “Site”). To begin, please carefully read this IMPORTANT LEGAL INFORMATION.
YOU (NOW REFERED TO FOR CONVENIENCE IN THIS TERMS OF SERVICE AS “I”, “ME” , “MY”, “YOU”, OR “YOUR”) SHOULD READ THESE TERMS OF SERVICE (NOW REFERRED TO FOR CONVENIENCE AS THE “AGREEMENT”) CAREFULLY BEFORE USING THIS SITE. IT FORMS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MITT INSTITUTE INC., D/B/A M.I.T.T. MASTERY IN TRANSFORMATIONAL TRAINING (NOW REFERRED TO FOR CONVENIENCE IN THIS DOCUMENT AS “M.I.T.T.”, “WE”, “US”, OR “OUR”), 5800 HANNUM AVE., SUITE 130, CULVER CITY, CA 90230; EMAIL: OFFICE@MASTERYTRAINING.COM, AND IN M.I.T.T.’S SOLE SUBJECTIVE DISCRETION (“DISCRETION”) ITS DESIGNEE(S). (M.I.T.T., AND/OR ITS DESIGNEE(S), AS APPLICABLE, ARE INDIVIDUALLY AND COLLECTIVELY NOW REFERRED TO FOR CONVENIENCE IN THIS AGREEMENT AS “COMPANY"). THIS AGREEMENT CONTAINS IMPORTANT INFORMATION INCLUDING BUT NOT LIMITED TO, M.I.T.T. TRAINING AND ENROLLMENT, LIMITATIONS OF LIABILITY, WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT, AND RESOLUTION OF DISPUTES THROUGH ARBITRATION RATHER THAN IN COURT. YOUR USE OF THE SITE IS GOVERNED BY THIS AGREEMENT AND ALL APPLICABLE STATUTES, LAWS, REGULATIONS, RULES, AND ORDERS. YOU SHOULD ALSO READ OUR PRIVACY POLICY, WHICH IS ACCESSIBLE HERE PRIVACY POLICY, OR BY CLICKING THE LINK ON OUR HOME PAGE. OUR PRIVACY POLICY ALSO GOVERNS YOUR USE OF THE SITE, AND IS INCORPORATED BY REFERENCE IN THIS AGREEMENT. BY CLICKING ON THE “I ACCEPT” BUTTON ON THE SITE’S HOMEPAGE OR AT THE END OF THIS AGREEMENT, YOU CONFIRM YOUR UNCONDITIONAL ACCEPTANCE OF ALL OF THE TERMS AND CONDITIONS IN THIS AGREEMENT, AND WILL BE ABLE TO ACCESS THE SITE. IF YOU DO NOT ACCEPT EVERYTHING IN THIS AGREEMENT, CLICK OFF THE SITE.
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, ENROLLING IN OR PARTICIPATING IN ANY M.I.T.T. TRAINING OR OTHER ACTIVITIES IS YOUR UNDERSTANDING AND ACKNOWLEDGEMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS AGREEMENT.
This Agreement governs your access to and use of the Site and your enrollment and participation in any M.I.T.T. trainings, program, events, or services of every kind and nature now or later contemplated (all of the foregoing in this paragraph is now individually and collectively referred to for convenience as the “Programs/s”) offered by M.I.T.T. The Programs include the “Company Materials” (defined in section 5.0 below).
Our intention is to provide a clear, transparent, and frictionless enrollment experience, while ensuring that all participants in the Programs have access to important information on the Site. if they choose to review it in more detail.
Contact Information. If you have any questions or concerns about anything in this Agreement, or about the Programs, please contact us as follows:
By phone: (310) 305-7855
By email: Office@masterytraining.com
By delivery service: 5800 Hannum Ave., Suite 130, Culver City, CA 90230
Revisions to this Agreement. This Agreement may be revised in our Discretion at any time and from time to time, by us updating it here. These changes do not affect rights and obligations that arose prior to those changes. You should visit this page from time to time to review the then-current Agreement because it remains a legally binding contract between you and us. You can tell when this Agreement was last updated by the “Last Updated” date at the top of this Agreement. Certain provisions of this Agreement may be superseded by legal notices or terms located on other pages of this Site. Your continued use of the Site after any changes to this Agreement are posted is your unconditional acceptance of all of those changes. If you object to any subsequent modifications to this Agreement, or become dissatisfied with the Site in any way, your only recourse is to immediately terminate use of the Site.
A. General Terms and Conditions
- Willing Participation. I am fully informed to my satisfaction about M.I.T.T. and its proprietary Programs. I willingly choose to participate in the training/s for the Programs agreed to by Company and me. I will truthfully complete all of your required enrollment and health-related documents.
- Programs Facts. The Programs are an experiential, philosophical, educational program designed to enhance personal effectiveness, leadership capacity, emotional intelligence, and self-awareness. It may not assist in my personal growth, or for any other reason for which I took the Programs. It is not and not intended to be psychological, emotional, medical, or any other type of treatment, counseling, therapy, or a substitute for them. Program trainers (“Trainer/s”) do not have to be and are generally not licensed physicians, counselors, psychiatrists, psychologists, therapists, or other licensed or accredited professionals (individually and collectively now referred to for convenience in this Agreement as “Professionals”).
- The Programs may involve physical contact including but not limited to, hugging. I will tell a Trainer or other Company staff if I object before or at the time physical contact occurs. Several of the processes in the Programs involve sharing activities, and that I may experience deep emotions including but not limited to, stress, anxiety, tears, mental, physical and emotional discomfort, and exhaustion.
- If you were traumatized in childhood by physical or sexual abuse, or other forms of extreme emotional violence, we urge that you do not attempt to resolve such early life traumas in the Programs. The Programs are not designed to help you sort out these kinds of issues, or alleviate the suffering or other consequent you may be experiencing. If you have such issues, we suggest you seek an appropriate professional setting in which to address them. The Programs focuses on your adult life, not your childhood. It is possible for people with painful childhood experiences to successfully complete the Programs by deciding in advance to not deal with those early issues in the Programs. Some portions of the Programs could, however, inadvertently revive painful memories. Please carefully consider all aspects of such childhood experiences before making a decision about participating in the Programs. Please contact us as above to discuss any questions you may have.
- No Doubts. I have no doubts of any kind or nature now or later contemplated (the phrase “of every kind and nature now or later contemplated” is now referred to for convenience in this Agreement as “EKN”) about my mental, physical, or emotional health and stability, or my ability to safely go through the Programs. Any doubts I may have had were fully resolved by me before I decided to participate in the Programs. I had the full and complete ability and opportunity to consult with professionals, and others of my sole choice who were knowledgeable about the Programs, and had no objections of any kind to my participating in it.
- Programs Presentation. I’m responsible for determining whether my participation in the Programs is appropriate given my physical and mental health. Company is responsible only for presenting the Programs in the manner they feel appropriate in their Discretion. I do not expect the Programs to be administered with the standard of care expected of Professionals. If I feel mental, physical, or emotional discomfort or any other adverse effects EKN during the Programs, I have a duty to inform a Trainer or other Company staff immediately. I am free to leave the Programs and/or Programs at any time for any reason or no reason, and am solely responsible for seeking and paying for any assistance EKN I feel I need from anyone, professional or otherwise, as a result of the Programs.
- Ownership. Company from inception is and irrevocably remains the sole and exclusive owner and author of any and all rights, titles and interests EKN in and to the Programs, and any and all materials EKN in any manner related to either or both now and in the future including but not limited to, any and all copyright, trademark, and trade secret rights, titles, and interests EKN, and any and all goodwill in any manner related to them, in whole and in part, as well as any and all changes, alterations, revisions, modifications and additions EKN in and to them, in whole and in part (individually and collectively, in whole and in part, now referred to for convenience in this Agreement as the “Company Materials”). I cannot and will not make, or will cause or help anyone make, any uses EKN of the Company Materials, except for my participation in the Programs by Company, unless I receive the prior written approval of Company, which it can withhold in its Discretion (“Approval”, or “Approve/d”). You don’t acquire any rights, titles and/or interests EKN in any of the foregoing by virtue of accessing or making any uses of the Company Materials. All Programs materials, concepts, processes, language, and frameworks are and remain Company Materials, and are protected by without limitation, copyright, trademark, and trade secret laws.
- Any unauthorized use EKN of any of the Company Materials may violate U.S. and/or international copyright and/or other laws, treaties, and regulations, is prohibited, and are (but are not limited to), a violation of this Agreement. In the event of a violation of these laws, treaties, regulations, or this Agreement, we have the irrevocable right to seek all remedies available per this Agreement, by law, in equity or otherwise EKN (individually and collectively now referred to for convenience in this Agreement as “Remedy/ies”). We also have the irrevocable right to block or deny access to the Site to anyone at any time for any reason or no reason, in our Discretion. While using the Site, you’re required to comply with any and all applicable statutes, orders, regulations, rules and other laws EKN. In addition, we require everyone who accesses the Site, including you (now individually and collectively referred to for convenience in this Agreement as “Users”) to respect the rights and dignity of others.
- Your use of the Site is conditioned on your compliance with the rules of conduct set out in this Agreement. Unless otherwise expressly authorized in this Agreement, it is also a violation of the Agreement to do any of the following:
- reproduce, publicly display, perform, distribute, sell, resell, or otherwise use or exploit any information or materials on the Site or the Company Materials for any purpose EKN;
- modify any information or materials on the Site or the Company Materials in any way, or copy, reproduce, rent, lease, loan, publish, transmit, distribute, perform, display, create derivative works from, decompile, disassemble, reverse engineer, sell, license, or otherwise exploit the Site or anything on or accessible through them, in whole or in part;
- interfere with the Site or any other User’s use of the Site including but not limited to, by hacking or defacing any portion of the Site, inserting any code, product, or otherwise manipulating the Site in any way that affects any User’s experience;
- post, upload, share, transmit, distribute, facilitate distribution of, or otherwise make available, through or in connection with the Site anything that is or may be: threatening, harassing, degrading, hateful, or intimidating; defamatory; fraudulent or tortious; obscene, indecent, pornographic, or otherwise objectionable; or, protected by copyright, trademark, patent, trade secret, right of publicity, or other proprietary right, without the express prior written consent of the owner of that right;
- any material: that encourages conduct or could otherwise give rise to criminal or civil liability; that contains or promotes violence, drug use, illegal gambling or other criminal activity; or that encourages or provides instructional information about illegal activities, or activities such as but not limited to “hacking”, “cracking”, “phishing”, or "phreaking”;
- any virus, worm, Trojan Horse, Easter egg, bot, time bomb, spyware, malware, or other computer code, file, or Programs that is harmful or invasive to the Site, used to monitor the use of the Site, or any hardware, software, or equipment, or which may or is intended to damage or hijack the operation of the Site;
- any unsolicited or unauthorized advertising, promotional material, “junk mail”, “spam”, “chain letter”, “pyramid scheme”, investment opportunity, or any other form of solicitation;
- any non-public information about a person or entity (now individually and collectively referred to for convenience in this Agreement as (“Person/s”) without the proper written authorization to do so;
- use the Site for any other fraudulent or unlawful purpose;
- use the Site to defame, abuse, harass, stalk, threaten, or otherwise violate any legal or other rights EKN of another Person including but not limited to, another Person’s privacy rights or rights of publicity, or to harvest or collect “Personal Information” (as defined in our Privacy Policy, which is accessible here) PRIVACY POLICY about Users of the Site;
- impersonate any Person including but not limited to, any representative, affiliate, or designee of ours, falsely state or otherwise misrepresent your affiliation with any Person in connection with the Site, or express or imply that we endorse any statement or representation you make;
- interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations EKN of those networks;
- use the Site for any purpose except in relation to your registration for the Programs;
- remove any copyright, trademark, or other proprietary rights notice EKN from the Site or materials originating from or accessible through the Site;
- frame or mirror any part of the Site;
- use any robot, spider, search/retrieval application, or other manual or automatic device EKN to retrieve, index, “scrape”, “data mine”, or in any unauthorized way gather any materials available on or through the Site, or reproduce or circumvent the navigational structure or presentation of any materials available on or through the Site;
- use the Site for any commercial purpose not specifically authorized by this Agreement;
- take any action that imposes, or may impose, in our Discretion, an unreasonable or disproportionately large load on our infrastructure;
- deep-link to any portion of the Site for any purpose without our Approval; or,
- maintain any link from another site or app to any page on the Site without our Approval. Any links to the Site we do Approve must comply with all applicable laws, rules, and regulations EKN, which is your sole responsibility and liability. Our Approval of such links is not an indication that they comply with any applicable laws, rules, and regulations EKN.
- Assumption of Risks. I understand and acknowledge that participating in the Programs is voluntary. I’m at least eighteen (18) years old. My participation may contain risks and dangers including but not limited to physical, emotional, and/or psychological injury or change that may be uncomfortable or worse. I acknowledge and understand the scope, nature, and extent of all risks involved in the Programs, and fully, voluntarily, and freely accept and assume full and personal responsibility for any and all such risks and dangers EKN, known and unknown, foreseeable and unforeseeable, in any manner EKN connected with my participation in the Programs.
- COMPANY MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES EKN, AND CLAIMS (DEFINED IN SECTION 7.0 BELOW) TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN CONNECTION WITH THE COMPANY MATERIALS. THESE DISCLAIMERS INCLUDE BUT ARE NOT LIMITED TO: WARRANTIES OF MERCHANTABILITY AND USE; SATISFACTORY QUALITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; ACCURACY; COMPLETENESS; LEGALITY; SAFETY; USEFULNESS; OR, THE NEGLIGENCE, ACTIONS. OR FAILURE TO ACT. OF ANY PERSON.
- Company Release from Liability. I and my heirs, executors, administrators, assigns, successors, and representatives EKN, fully and effectively forever irrevocably release, waive, and discharge Company and its officers, directors, employees, personnel, and designees (individually and collectively now referred to for convenience in this Agreement as “Releasees”) from and against any and all claims, causes, liabilities, losses, demands, damages (at law, in equity, or otherwise), actions, causes of action, proceedings, disputes, liabilities, costs and expenses EKN, including but not limited to, all actual attorneys and accountancy fees and all costs in any matter related to them in whole or in part (“Claim/s that I may incur from participating in the Programs including but not limited to, resulting from personal, physical, psychological, or emotional injuries, distress, or death, that resulted in whole or in part from the Programs, , and/or any of their associated activities EKN. This release and discharge also includes but is not limited to, loss, damage, or injury EKN resulting from Company’s or Releasee’s acts or omissions.
- In signing this Agreement, I intend that this Agreement is effective as a full and final accord, satisfaction, settlement, and release, of each released Claim. I understand and acknowledge the existence of California Civil Code Section 1542, which provides as follows:
“A general release does not extend to claims that (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) do not know or suspect to exist in his or her favor at the time of executing the (Agreement) and that, if known by (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) would have materially affected (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) settlement with the debtor or released party”. - By signing this Agreement, (I and my heirs, executors, administrators, assigns, successors, representatives, and designees) knowingly and irrevocably waive and relinquish any and all rights, Claims, and benefits EKN that I and my heirs, executors, administrators, assigns, successors, representatives, and designees, may have or possess pursuant to California Civil Code Section 1542, relating to this Agreement.
- As a consequence, I cannot and will not institute or assist the prosecution of any Claim against Company or the Releasees, which I or my heirs, executors, administrators, assigns, successors, representatives, and designees, may have in any manner EKN related to the Programs, and/or any of their associated activities EKN.
- We are also not responsible or will be liable for any damages EKN to, or any viruses, hacks, cyberattacks, or any other problems EKN that may negatively affect, your computers, handheld or other devices, telecommunication equipment, or any other property EKN, caused by or arising from your access to, use of, or browsing the Site. IN NO EVENT WILL WE OR ANY PARTY INVOLVED IN THE CREATION OR PRODUCTION OF ANYTHING EKN ON THE SITE, OR ANY OF THEIR RESPECTIVE DESIGNEES, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL, OR ANY OTHER DAMAGES EKN INCLUDING BUT NOT LIMITED TO, ANY ATTORNEYS’ FEES AND COSTS, AND ANY LIABILITY IN CONNECTION WITH THE PROVISION OF YOUR CREDIT CARD OR ACCOUNT INFORMATION. THESE LIMITATIONS OF LIABILITY APPLY WHETHER ANY DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY EKN, AND WHETHER OR NOT YOU ARE ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. IN NO EVENT WILL OUR LIABILITY FOR ANY DAMAGES EKN, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY EKN, EXCEED THE TOTAL OF THE PROGRAMS PURCHASE PRICES PAID BY YOU OR ON YOUR BEHALF FOR THE APPLICABLE PROGRAMS. WE HAVE SET THEIR PRICING BASED ON THESE LIMITATIONS AND THEY FORM A MATERIAL PORTION OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. THE FOREGOING LIMITATIONS SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED FOR ITS ESSENTIAL PURPOSE.
- IN THE EVENT OF ANY PROBLEM WITH THE SITES OR ANY CONTENT ON OR AVAILABLE THROUGH THEM, YOUR SOLE REMEDY IS TO CEASE USING THE SITES. THE LIMITATIONS IN THIS SECTION 7.0 DON’T APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
- Indemnity. I have a duty to fully and effectively, upon demand, defend, provide competent, experienced legal counsel subject to Company’s Approval, and to indemnify, reimburse, save and hold harmless to the broadest extent allowed by law, Company and the Releasees, at my sole cost and expense, from and against any and all Claims by any third parties, incurred or sustained by reason of my participation in the Programs, and/or any of their associated activities EKN, as well as for any alleged, anticipated, or actual breach of this Agreement by or on behalf of me.
- Insurance Disclaimer. Company does not provide any insurance EKN, including but not limited to, medical or general liability, for any incident EKN occurring as a result of my participation in the Programs, and/or any of their associated activities EKN. If I want insurance EKN, I must furnish and purchase it.
- Arbitration. Any Claim between me and Company not released in this Agreement, must be submitted for binding arbitration to JAMS or another dispute resolution entity in Company’s Discretion (“Entity”) in Los Angeles County, California, before a single arbitrator familiar with the type of Claim being submitted, subject to the rules of that Entity as of the date the Claim is filed with it and pursuant to the provisions of the California Code of Civil Procedure relating to arbitrations. Any arbitration award will be entered in a California court of competent jurisdiction as a final judgment. This arbitration provision remains in full force and effect notwithstanding the nature of any Claim or defense related to it. Each Party waives any claim that an Entity in Los Angeles County, California does not have jurisdiction or is an inconvenient forum. Any process in any Claim may, in addition to personal service, be served upon a Party in accordance with section 12.0 below, and that service has the same force and effect as personal service within California. In the event of any Claim, the prevailing party will recover its reasonable attorneys’ fees, in addition to all costs of that Claim, from the non-prevailing party. The arbitrator will determine who is the prevailing party, whether or not the Claim proceeds to final adjudication. The attorneys' fees award will not be computed in accordance with any fee schedule, but to fully reimburse all attorneys' fees reasonably incurred. The parties are expressly waiving their right to a jury trial.
- Nothing in this Agreement precludes Company from joining me in a Claim brought by a Person against Company in any jurisdiction or tribunal.
- Miscellaneous but Important. This Agreement contains the entire understanding between the parties regarding the subject matter of this Agreement, and supersedes any and all previous agreements EKN entered into by and between the parties related to this subject matter. California law governs this Agreement, without regard to any jurisdiction’s choice of law rules, statutes -or otherwise. If any part of this Agreement is declared invalid or unenforceable by a tribunal of competent jurisdiction, it does not affect the validity of the balance of this Agreement, which remains in full force and effect. Nothing in this Agreement creates or constitutes an employer/employee, agent, joint venture, partnership, or fiduciary relationship between me and Company. Section headings are for convenience only and are not part of this Agreement.
- Notices. The addresses of Company for all purposes of this Agreement are as set out on page 2 of this Agreement. The addresses for me for all purposes of this Agreement are as set out in my Programs registration materials, each until notice of a new address is given by one party to the other. Any notice desired or required to be given by either party to the other per this Agreement must be in writing and delivered by hand, Federal Express or similar type of guaranteed delivery service, or sent by email. Each notice is effective on the date of receipt by the recipient, provided that the sender receives written or printed confirmation of the recipient’s successful receipt.
- Health, Wellness, and Participation Standards
You understand and acknowledge:
- You are responsible for determining whether participation is appropriate given their physical and mental health. MITT may require written clearance from a licensed medical or mental health provider in certain circumstances. Individuals currently experiencing substance dependency, recent psychiatric hospitalization, or less than one year of sobriety may be ineligible to participate. MITT reserves the right to deny or discontinue participation at any time to protect the integrity and safety of the Programs.
- Health, Safety, and Personal Responsibility
- Health Disclosure. You understand and acknowledge that:
- All information you provide is truthful and complete.
- You will notify M.I.T.T. if relevant health conditions change prior to or during Programs.
- You will follow all hygiene and safety protocols.
- You will refrain from attending while ill or experiencing flu-like symptoms.
- You will attend all sessions of a multi-day Programs.
- You will arrive on time and remain present for the full duration.
- You will abstain from alcohol, marijuana, or non-prescription mood-altering substances for the duration of the Programs and associated events.
- Medical & Mental Health Disclaimer. M.I.T.T. staff and Trainers are not licensed medical or mental health professionals. If you have concerns about your physical or mental health, you will consult a qualified professional before participating.
- M.I.T.T. reserves the right to:
- Require additional medical clearance from you.
- Decline or discontinue your participation for safety reasons.
- Participation Standards and Ground Rules. Participation in the Programs requires adherence to our established Ground Rules. which may include but not be limited to: maintain confidentiality of other participants’ personal sharing and experience.
- Full attendance and punctuality.
- Respectful communication (i.e., no gossip, side talk, or disruption).
- Abstaining from alcohol, marijuana, or non-prescribed mood-altering substances during designated Programs periods.
- Compliance with our dress, conduct, and technology-use guidelines.
- Follow all trainer instructions and established Ground Rules.
- Refrain from recording, photographing, or taking notes in the Programs room unless expressly permitted. Turn off and remove electronic devices during Programs sessions.
- Wear assigned identification (name tags) as instructed.
- MITT cannot guarantee confidentiality but enforces strict conduct expectations. Ground Rules are presented before or at the start of each Program and are a condition of participation.
- Right to Exclude. MITT reserves the right to remove or exclude any participant from a Program at any time for any reason, including but not limited to safety, disruption, dishonesty, or non-compliance. Removal does not entitle you to a refund or credit.
- Non-Solicitation and Non-Competition. You have a duty not to:
- Solicit M.I.T.T. students for personal coaching or competing programs EKN.
- Use your affiliation with M.I.T.T., or the Programs, or for marketing or recruitment purposes EKN.
Opportunities to partner or otherwise be associated with M.I.T.T. is subject to M.I.T.T. Approval.
- Refund & Transfer Policy. Enrollment constitutes a commitment to attend the scheduled Programs. All balances must be paid by the stated due date. Tuition is non-refundable. Tuition expires one (1) year after initial payment. No refunds are issued for:
- Non-attendance
- Partial attendance
- Dismissal from the Programs
- Voluntary withdrawal
- Tuition may be transferred once only to another Program or assignable to another person, for the next chronological Program. Program transfers must be of like kind; i.e., Basic for Basic, Advanced for Advanced. Each Program must be completed within one (1) from the beginning date of that Program. Requests must be made at least 7 days prior to the Programs start date. Transfers are subject to availability. A transaction fee applies. No other or further transfers are permitted.
- Failure to complete required paperwork, payments, or participation standards may result in denial of entry or removal without refund.
- User Information. Other than “Personal Information”, which is defined in and subject to our Privacy Policy, PRIVACY POLICY any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments and other communication EKN you transmit or post to the Site in any manner EKN (individually and collectively, in whole and in part now referred to for convenience in these Terms of Use as “User Communications”) may be visible and accessible to others. Notwithstanding anything to the contrary in this Agreement, if you choose to make any of your Personal Information, User Communications, or anything else publicly available in any form or forum or otherwise on or through any social media links available on or through the Site, you do so at your sole risk.
- You warrant and represent: that you have the authority to submit all User Communications; that no User Communications will violate or infringe any rights, titles, and/or interests EKN of any Person; that all User Communications will be true, accurate, and complete; and, that you will maintain and update User Communications as needed, such that they remain true, accurate, and complete.
- Notwithstanding anything to the contrary in this Agreement, we have the irrevocable right, but are not obligated to, monitor or review any User Communications, and have the irrevocable right to remove User Communications in our Discretion. We have no obligation to return, review, or respond to any User Communications. We have no liability EKN related to the content of any User Communications, whether or not arising under any U.S. and/or international laws or treaties EKN.
- ADA: American Disability Association
- Generally speaking, when a person with a disability shows up at a business with a service animal, it must be permitted to accompany that individual or a third party who accompanies that individual (the service animal’s “Handler”) to all areas of the business where customers/patrons/students (I’ll now call them all “customers” for convenience) are normally allowed to go. An individual with a service animal may not be segregated from other customers.
- Service animals are:
- Any breed and any size of dog.
- Trained to perform a task directly related to a person’s disability. Some ADA examples are: a person who uses a wheelchair may have a dog that is trained to retrieve objects for them; a person with depression may have a dog that is trained to perform a task to remind them to take their medication; a person with PTSD may have a dog that is trained to lick their hand to alert them to an oncoming panic attack; a person who has epilepsy may have a dog that is trained to detect the onset of a seizure and then help the person remain safe during the seizure.
- Service animals aren’t:
- Emotional support, therapy, comfort or companion animals.
- The ADA says only when it is not obvious what service an animal provides, two questions can be asked of a Handler:
- Is the service animal required because of a disability?
- What work or task(s) has the animal been trained to perform?
- A business can’t ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task. But, limited additional questions may be able to be asked, as below, in appropriate circumstances.
- The animal also has no obligation to wear a tag, vest, or other ID that identifies it as a service animal.
- Generally speaking, the ADA says that:
- Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals.
- People with disabilities who use service animals cannot be isolated from other customers, treated less favorably than other customers, or charged fees that are not charged to other customers without animals. In addition, if a business requires a deposit or fee to be paid by customers with pets, it must waive the charge for service animals.
- Businesses aren’t required to provide care for or supervision of a service animal.
- A service animal must always be under the care and control of its Handler, or someone designated by the Handler. A disabled person can be asked to remove his or her service animal from a premises if the animal is out of control and the animal’s Handler does not take effective action to control it, or if the animal is not housebroken. The responsibility to supervise and care for a service animal does not fall on the business that provides access.
Generally speaking, a service animal must have a harness, leash, or other tether for it to be “under control”. However, if the Handler is unable to use a harness, leash, or other tether because of disability, or if the use of a tether would interfere with the service animal’s safe, effective performance of work or tasks, the Handler may use other means to keep the animal under control.
A few ADA examples given are that the Handler must then use voice, signal, or other effective means to maintain control of the animal. A service animal may not be allowed to wander away from the Handler, who must maintain control of the animal, even if it is retrieving an item at a distance from the disabled person. However, a returning military veteran who has PTSD and has great difficulty entering unfamiliar spaces may have a dog that is trained to enter a space, check to see that no threats are there, and come back and signal that it is safe to enter. The dog must be off leash to do its job, but should be leashed or tethered at other times.
“Under control” also means that a service animal should not be allowed to bark repeatedly. However, if a dog barks just once, or barks because someone has directly provoked it, this doesn’t mean that the dog is “out of control”.
If a service animal is “out of control” and the Handler doesn’t take effective action to control it, staff of the business may request that the animal be removed from the premises.
Service animals may also be denied access to businesses if allowing access would “fundamentally alter” (not specifically defined) the nature of the goods, services, or programs offered by that business at that location. The ADA doesn’t require a business to modify policies, practices, or procedures for a service animal if it would “fundamentally alter” the nature of the goods, services, programs, or activities it provides.
- The ADA does state that a “fundamental alteration” is a change that is so significant, it would alter the essential nature of the care or service being provided. Some examples it gives are:
- The change significantly interferes with health or safety requirements.
- The change completely invalidates the objective of the service or program.
- In determining whether something is a “fundamental alteration”, the business:
- Must conduct an individualized assessment of the requested modification. Factors to consider include the nature and cost of the action in relation to the size, resources, purpose, and structure of the business.
- Must consider reasonable alternatives to provide access to disabled people, if unable to fulfill the original request. These must be determined on a case-by-case basis. The business can’t just rely upon tradition or existing rules (i.e., “this is how we have always done things”).
- An example given by the ADA of a “fundamental alteration” is a zoo may restrict service animals from areas where the animals on display are the natural prey or natural predators of dogs, or where the presence of the dog would be distracting to the animals on display.
In terms of MITT trainings, it appears a service animal could be denied access if its presence would necessitate the training the disabled person is attending or wants to attend to be substantially altered from its normal curriculum, with no alternative to accommodate the disabled person. However, it also appears that if the alterations wouldn’t fundamentally change the nature and purpose of the curriculum, then a change would arguably need to be made to accommodate the disabled person.
- The ADA also doesn’t overrule “legitimate” safety requirements (also not defined). However, the ADA does say that if a particular service animal is “out of control” and the Handler doesn’t take effective action to control it, or if it’s not housebroken, that animal may be excluded.
Businesses are also not required to allow access to service animals that pose a “direct threat” to others. A "direct threat" is defined under the ADA as a significant risk to the health or safety of others that cannot be eliminated by a modification of policies, practices, or procedures, or by the provision of auxiliary aids or services. An ADA example given is a dog that bites without provocation may present a direct threat.
In determining whether a “direct threat” exists, a business must make; an individualized assessment, based on reasonable judgment that relies on current medical knowledge or on the best available objective evidence. The assessment should evaluate: the nature, duration, and severity of the risk; the probability that the potential injury will actually occur; and whether reasonable modifications of policies, practices, or procedures or the provision of auxiliary aids or services will mitigate the risk.
- Excluding a service animal based on a direct threat must be based on the actual behavior of the particular animal, not on assumptions or stereotypes about how the animal, or the animal’s breed, might behave.
In terms of MITT trainings, if touching in some manner (like hugging or other forms of physical contact) of the disabled person by another student, or yelling or other emphatic vocalization directed to or from the disabled person, is integral to the training, the disabled person could be asked if those would present a potential problem for their service animal, like aggression or barking.
- CA
California generally follows the ADA regarding service animals. However, one difference is that service animals in training are not covered under the ADA. However, the California Disabled Persons Act allows people with disabilities, and individuals who train service animals, to bring a dog into any public place for the purpose of training the dog to provide a disability-related service. This includes businesses, and other places to which the general public is invited. The dog must be on a leash, and must wear a county-issued tag that identifies the dog as a service or assistance animal in training. The Handler will be liable for any damage that the dog does to the premises or facilities.
Perhaps the best way to proceed with any service animal questions or issues that MITT has that it can’t confidently solve based on the above, is to discuss them with me before MITT makes a decision on how to handle that particular disabled person/service animal issue.
Terms of Service
Mastery Training Institute of Transformation (M.I.T.T.)
Last Updated: Aug 24, 2026
Hello and welcome to the Mastery Training Institute of Transformation site www.masterytraining.com (now referred to for convenience in these Terms of Service as the “Site”). To begin, please carefully read this IMPORTANT LEGAL INFORMATION.
YOU (NOW REFERED TO FOR CONVENIENCE IN THIS TERMS OF SERVICE AS “I”, “ME” , “MY”, “YOU”, OR “YOUR”) SHOULD READ THESE TERMS OF SERVICE (NOW REFERRED TO FOR CONVENIENCE AS THE “AGREEMENT”) CAREFULLY BEFORE USING THIS SITE. IT FORMS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MITT INSTITUTE INC., D/B/A M.I.T.T. MASTERY IN TRANSFORMATIONAL TRAINING (NOW REFERRED TO FOR CONVENIENCE IN THIS DOCUMENT AS “M.I.T.T.”, “WE”, “US”, OR “OUR”), 5800 HANNUM AVE., SUITE 130, CULVER CITY, CA 90230; EMAIL: OFFICE@MASTERYTRAINING.COM, AND IN M.I.T.T.’S SOLE SUBJECTIVE DISCRETION (“DISCRETION”) ITS DESIGNEE(S). (M.I.T.T., AND/OR ITS DESIGNEE(S), AS APPLICABLE, ARE INDIVIDUALLY AND COLLECTIVELY NOW REFERRED TO FOR CONVENIENCE IN THIS AGREEMENT AS “COMPANY"). THIS AGREEMENT CONTAINS IMPORTANT INFORMATION INCLUDING BUT NOT LIMITED TO, M.I.T.T. TRAINING AND ENROLLMENT, LIMITATIONS OF LIABILITY, WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT, AND RESOLUTION OF DISPUTES THROUGH ARBITRATION RATHER THAN IN COURT. YOUR USE OF THE SITE IS GOVERNED BY THIS AGREEMENT AND ALL APPLICABLE STATUTES, LAWS, REGULATIONS, RULES, AND ORDERS. YOU SHOULD ALSO READ OUR PRIVACY POLICY, WHICH IS ACCESSIBLE HERE PRIVACY POLICY, OR BY CLICKING THE LINK ON OUR HOME PAGE. OUR PRIVACY POLICY ALSO GOVERNS YOUR USE OF THE SITE, AND IS INCORPORATED BY REFERENCE IN THIS AGREEMENT. BY CLICKING ON THE “I ACCEPT” BUTTON ON THE SITE’S HOMEPAGE OR AT THE END OF THIS AGREEMENT, YOU CONFIRM YOUR UNCONDITIONAL ACCEPTANCE OF ALL OF THE TERMS AND CONDITIONS IN THIS AGREEMENT, AND WILL BE ABLE TO ACCESS THE SITE. IF YOU DO NOT ACCEPT EVERYTHING IN THIS AGREEMENT, CLICK OFF THE SITE.
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, ENROLLING IN OR PARTICIPATING IN ANY M.I.T.T. TRAINING OR OTHER ACTIVITIES IS YOUR UNDERSTANDING AND ACKNOWLEDGEMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS AGREEMENT.
This Agreement governs your access to and use of the Site and your enrollment and participation in any M.I.T.T. trainings, program, events, or services of every kind and nature now or later contemplated (all of the foregoing in this paragraph is now individually and collectively referred to for convenience as the “Programs/s”) offered by M.I.T.T. The Programs include the “Company Materials” (defined in section 5.0 below).
Our intention is to provide a clear, transparent, and frictionless enrollment experience, while ensuring that all participants in the Programs have access to important information on the Site. if they choose to review it in more detail.
Contact Information. If you have any questions or concerns about anything in this Agreement, or about the Programs, please contact us as follows:
By phone: (310) 305-7855
By email: Office@masterytraining.com
By delivery service: 5800 Hannum Ave., Suite 130, Culver City, CA 90230
Revisions to this Agreement. This Agreement may be revised in our Discretion at any time and from time to time, by us updating it here. These changes do not affect rights and obligations that arose prior to those changes. You should visit this page from time to time to review the then-current Agreement because it remains a legally binding contract between you and us. You can tell when this Agreement was last updated by the “Last Updated” date at the top of this Agreement. Certain provisions of this Agreement may be superseded by legal notices or terms located on other pages of this Site. Your continued use of the Site after any changes to this Agreement are posted is your unconditional acceptance of all of those changes. If you object to any subsequent modifications to this Agreement, or become dissatisfied with the Site in any way, your only recourse is to immediately terminate use of the Site.
A. General Terms and Conditions
- Willing Participation. I am fully informed to my satisfaction about M.I.T.T. and its proprietary Programs. I willingly choose to participate in the training/s for the Programs agreed to by Company and me. I will truthfully complete all of your required enrollment and health-related documents.
- Programs Facts. The Programs are an experiential, philosophical, educational program designed to enhance personal effectiveness, leadership capacity, emotional intelligence, and self-awareness. It may not assist in my personal growth, or for any other reason for which I took the Programs. It is not and not intended to be psychological, emotional, medical, or any other type of treatment, counseling, therapy, or a substitute for them. Program trainers (“Trainer/s”) do not have to be and are generally not licensed physicians, counselors, psychiatrists, psychologists, therapists, or other licensed or accredited professionals (individually and collectively now referred to for convenience in this Agreement as “Professionals”).
- The Programs may involve physical contact including but not limited to, hugging. I will tell a Trainer or other Company staff if I object before or at the time physical contact occurs. Several of the processes in the Programs involve sharing activities, and that I may experience deep emotions including but not limited to, stress, anxiety, tears, mental, physical and emotional discomfort, and exhaustion.
- If you were traumatized in childhood by physical or sexual abuse, or other forms of extreme emotional violence, we urge that you do not attempt to resolve such early life traumas in the Programs. The Programs are not designed to help you sort out these kinds of issues, or alleviate the suffering or other consequent you may be experiencing. If you have such issues, we suggest you seek an appropriate professional setting in which to address them. The Programs focuses on your adult life, not your childhood. It is possible for people with painful childhood experiences to successfully complete the Programs by deciding in advance to not deal with those early issues in the Programs. Some portions of the Programs could, however, inadvertently revive painful memories. Please carefully consider all aspects of such childhood experiences before making a decision about participating in the Programs. Please contact us as above to discuss any questions you may have.
- No Doubts. I have no doubts of any kind or nature now or later contemplated (the phrase “of every kind and nature now or later contemplated” is now referred to for convenience in this Agreement as “EKN”) about my mental, physical, or emotional health and stability, or my ability to safely go through the Programs. Any doubts I may have had were fully resolved by me before I decided to participate in the Programs. I had the full and complete ability and opportunity to consult with professionals, and others of my sole choice who were knowledgeable about the Programs, and had no objections of any kind to my participating in it.
- Programs Presentation. I’m responsible for determining whether my participation in the Programs is appropriate given my physical and mental health. Company is responsible only for presenting the Programs in the manner they feel appropriate in their Discretion. I do not expect the Programs to be administered with the standard of care expected of Professionals. If I feel mental, physical, or emotional discomfort or any other adverse effects EKN during the Programs, I have a duty to inform a Trainer or other Company staff immediately. I am free to leave the Programs and/or Programs at any time for any reason or no reason, and am solely responsible for seeking and paying for any assistance EKN I feel I need from anyone, professional or otherwise, as a result of the Programs.
- Ownership. Company from inception is and irrevocably remains the sole and exclusive owner and author of any and all rights, titles and interests EKN in and to the Programs, and any and all materials EKN in any manner related to either or both now and in the future including but not limited to, any and all copyright, trademark, and trade secret rights, titles, and interests EKN, and any and all goodwill in any manner related to them, in whole and in part, as well as any and all changes, alterations, revisions, modifications and additions EKN in and to them, in whole and in part (individually and collectively, in whole and in part, now referred to for convenience in this Agreement as the “Company Materials”). I cannot and will not make, or will cause or help anyone make, any uses EKN of the Company Materials, except for my participation in the Programs by Company, unless I receive the prior written approval of Company, which it can withhold in its Discretion (“Approval”, or “Approve/d”). You don’t acquire any rights, titles and/or interests EKN in any of the foregoing by virtue of accessing or making any uses of the Company Materials. All Programs materials, concepts, processes, language, and frameworks are and remain Company Materials, and are protected by without limitation, copyright, trademark, and trade secret laws.
- Any unauthorized use EKN of any of the Company Materials may violate U.S. and/or international copyright and/or other laws, treaties, and regulations, is prohibited, and are (but are not limited to), a violation of this Agreement. In the event of a violation of these laws, treaties, regulations, or this Agreement, we have the irrevocable right to seek all remedies available per this Agreement, by law, in equity or otherwise EKN (individually and collectively now referred to for convenience in this Agreement as “Remedy/ies”). We also have the irrevocable right to block or deny access to the Site to anyone at any time for any reason or no reason, in our Discretion. While using the Site, you’re required to comply with any and all applicable statutes, orders, regulations, rules and other laws EKN. In addition, we require everyone who accesses the Site, including you (now individually and collectively referred to for convenience in this Agreement as “Users”) to respect the rights and dignity of others.
- Your use of the Site is conditioned on your compliance with the rules of conduct set out in this Agreement. Unless otherwise expressly authorized in this Agreement, it is also a violation of the Agreement to do any of the following:
- reproduce, publicly display, perform, distribute, sell, resell, or otherwise use or exploit any information or materials on the Site or the Company Materials for any purpose EKN;
- modify any information or materials on the Site or the Company Materials in any way, or copy, reproduce, rent, lease, loan, publish, transmit, distribute, perform, display, create derivative works from, decompile, disassemble, reverse engineer, sell, license, or otherwise exploit the Site or anything on or accessible through them, in whole or in part;
- interfere with the Site or any other User’s use of the Site including but not limited to, by hacking or defacing any portion of the Site, inserting any code, product, or otherwise manipulating the Site in any way that affects any User’s experience;
- post, upload, share, transmit, distribute, facilitate distribution of, or otherwise make available, through or in connection with the Site anything that is or may be: threatening, harassing, degrading, hateful, or intimidating; defamatory; fraudulent or tortious; obscene, indecent, pornographic, or otherwise objectionable; or, protected by copyright, trademark, patent, trade secret, right of publicity, or other proprietary right, without the express prior written consent of the owner of that right;
- any material: that encourages conduct or could otherwise give rise to criminal or civil liability; that contains or promotes violence, drug use, illegal gambling or other criminal activity; or that encourages or provides instructional information about illegal activities, or activities such as but not limited to “hacking”, “cracking”, “phishing”, or "phreaking”;
- any virus, worm, Trojan Horse, Easter egg, bot, time bomb, spyware, malware, or other computer code, file, or Programs that is harmful or invasive to the Site, used to monitor the use of the Site, or any hardware, software, or equipment, or which may or is intended to damage or hijack the operation of the Site;
- any unsolicited or unauthorized advertising, promotional material, “junk mail”, “spam”, “chain letter”, “pyramid scheme”, investment opportunity, or any other form of solicitation;
- any non-public information about a person or entity (now individually and collectively referred to for convenience in this Agreement as (“Person/s”) without the proper written authorization to do so;
- use the Site for any other fraudulent or unlawful purpose;
- use the Site to defame, abuse, harass, stalk, threaten, or otherwise violate any legal or other rights EKN of another Person including but not limited to, another Person’s privacy rights or rights of publicity, or to harvest or collect “Personal Information” (as defined in our Privacy Policy, which is accessible here) PRIVACY POLICY about Users of the Site;
- impersonate any Person including but not limited to, any representative, affiliate, or designee of ours, falsely state or otherwise misrepresent your affiliation with any Person in connection with the Site, or express or imply that we endorse any statement or representation you make;
- interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations EKN of those networks;
- use the Site for any purpose except in relation to your registration for the Programs;
- remove any copyright, trademark, or other proprietary rights notice EKN from the Site or materials originating from or accessible through the Site;
- frame or mirror any part of the Site;
- use any robot, spider, search/retrieval application, or other manual or automatic device EKN to retrieve, index, “scrape”, “data mine”, or in any unauthorized way gather any materials available on or through the Site, or reproduce or circumvent the navigational structure or presentation of any materials available on or through the Site;
- use the Site for any commercial purpose not specifically authorized by this Agreement;
- take any action that imposes, or may impose, in our Discretion, an unreasonable or disproportionately large load on our infrastructure;
- deep-link to any portion of the Site for any purpose without our Approval; or,
- maintain any link from another site or app to any page on the Site without our Approval. Any links to the Site we do Approve must comply with all applicable laws, rules, and regulations EKN, which is your sole responsibility and liability. Our Approval of such links is not an indication that they comply with any applicable laws, rules, and regulations EKN.
- Assumption of Risks. I understand and acknowledge that participating in the Programs is voluntary. I’m at least eighteen (18) years old. My participation may contain risks and dangers including but not limited to physical, emotional, and/or psychological injury or change that may be uncomfortable or worse. I acknowledge and understand the scope, nature, and extent of all risks involved in the Programs, and fully, voluntarily, and freely accept and assume full and personal responsibility for any and all such risks and dangers EKN, known and unknown, foreseeable and unforeseeable, in any manner EKN connected with my participation in the Programs.
- COMPANY MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES EKN, AND CLAIMS (DEFINED IN SECTION 7.0 BELOW) TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN CONNECTION WITH THE COMPANY MATERIALS. THESE DISCLAIMERS INCLUDE BUT ARE NOT LIMITED TO: WARRANTIES OF MERCHANTABILITY AND USE; SATISFACTORY QUALITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; ACCURACY; COMPLETENESS; LEGALITY; SAFETY; USEFULNESS; OR, THE NEGLIGENCE, ACTIONS. OR FAILURE TO ACT. OF ANY PERSON.
- Company Release from Liability. I and my heirs, executors, administrators, assigns, successors, and representatives EKN, fully and effectively forever irrevocably release, waive, and discharge Company and its officers, directors, employees, personnel, and designees (individually and collectively now referred to for convenience in this Agreement as “Releasees”) from and against any and all claims, causes, liabilities, losses, demands, damages (at law, in equity, or otherwise), actions, causes of action, proceedings, disputes, liabilities, costs and expenses EKN, including but not limited to, all actual attorneys and accountancy fees and all costs in any matter related to them in whole or in part (“Claim/s that I may incur from participating in the Programs including but not limited to, resulting from personal, physical, psychological, or emotional injuries, distress, or death, that resulted in whole or in part from the Programs, , and/or any of their associated activities EKN. This release and discharge also includes but is not limited to, loss, damage, or injury EKN resulting from Company’s or Releasee’s acts or omissions.
- In signing this Agreement, I intend that this Agreement is effective as a full and final accord, satisfaction, settlement, and release, of each released Claim. I understand and acknowledge the existence of California Civil Code Section 1542, which provides as follows:
“A general release does not extend to claims that (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) do not know or suspect to exist in his or her favor at the time of executing the (Agreement) and that, if known by (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) would have materially affected (me and my heirs, executors, administrators, assigns, successors, representatives, and designees) settlement with the debtor or released party”. - By signing this Agreement, (I and my heirs, executors, administrators, assigns, successors, representatives, and designees) knowingly and irrevocably waive and relinquish any and all rights, Claims, and benefits EKN that I and my heirs, executors, administrators, assigns, successors, representatives, and designees, may have or possess pursuant to California Civil Code Section 1542, relating to this Agreement.
- As a consequence, I cannot and will not institute or assist the prosecution of any Claim against Company or the Releasees, which I or my heirs, executors, administrators, assigns, successors, representatives, and designees, may have in any manner EKN related to the Programs, and/or any of their associated activities EKN.
- We are also not responsible or will be liable for any damages EKN to, or any viruses, hacks, cyberattacks, or any other problems EKN that may negatively affect, your computers, handheld or other devices, telecommunication equipment, or any other property EKN, caused by or arising from your access to, use of, or browsing the Site. IN NO EVENT WILL WE OR ANY PARTY INVOLVED IN THE CREATION OR PRODUCTION OF ANYTHING EKN ON THE SITE, OR ANY OF THEIR RESPECTIVE DESIGNEES, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL, OR ANY OTHER DAMAGES EKN INCLUDING BUT NOT LIMITED TO, ANY ATTORNEYS’ FEES AND COSTS, AND ANY LIABILITY IN CONNECTION WITH THE PROVISION OF YOUR CREDIT CARD OR ACCOUNT INFORMATION. THESE LIMITATIONS OF LIABILITY APPLY WHETHER ANY DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY EKN, AND WHETHER OR NOT YOU ARE ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. IN NO EVENT WILL OUR LIABILITY FOR ANY DAMAGES EKN, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY EKN, EXCEED THE TOTAL OF THE PROGRAMS PURCHASE PRICES PAID BY YOU OR ON YOUR BEHALF FOR THE APPLICABLE PROGRAMS. WE HAVE SET THEIR PRICING BASED ON THESE LIMITATIONS AND THEY FORM A MATERIAL PORTION OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. THE FOREGOING LIMITATIONS SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED FOR ITS ESSENTIAL PURPOSE.
- IN THE EVENT OF ANY PROBLEM WITH THE SITES OR ANY CONTENT ON OR AVAILABLE THROUGH THEM, YOUR SOLE REMEDY IS TO CEASE USING THE SITES. THE LIMITATIONS IN THIS SECTION 7.0 DON’T APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
- Indemnity. I have a duty to fully and effectively, upon demand, defend, provide competent, experienced legal counsel subject to Company’s Approval, and to indemnify, reimburse, save and hold harmless to the broadest extent allowed by law, Company and the Releasees, at my sole cost and expense, from and against any and all Claims by any third parties, incurred or sustained by reason of my participation in the Programs, and/or any of their associated activities EKN, as well as for any alleged, anticipated, or actual breach of this Agreement by or on behalf of me.
- Insurance Disclaimer. Company does not provide any insurance EKN, including but not limited to, medical or general liability, for any incident EKN occurring as a result of my participation in the Programs, and/or any of their associated activities EKN. If I want insurance EKN, I must furnish and purchase it.
- Arbitration. Any Claim between me and Company not released in this Agreement, must be submitted for binding arbitration to JAMS or another dispute resolution entity in Company’s Discretion (“Entity”) in Los Angeles County, California, before a single arbitrator familiar with the type of Claim being submitted, subject to the rules of that Entity as of the date the Claim is filed with it and pursuant to the provisions of the California Code of Civil Procedure relating to arbitrations. Any arbitration award will be entered in a California court of competent jurisdiction as a final judgment. This arbitration provision remains in full force and effect notwithstanding the nature of any Claim or defense related to it. Each Party waives any claim that an Entity in Los Angeles County, California does not have jurisdiction or is an inconvenient forum. Any process in any Claim may, in addition to personal service, be served upon a Party in accordance with section 12.0 below, and that service has the same force and effect as personal service within California. In the event of any Claim, the prevailing party will recover its reasonable attorneys’ fees, in addition to all costs of that Claim, from the non-prevailing party. The arbitrator will determine who is the prevailing party, whether or not the Claim proceeds to final adjudication. The attorneys' fees award will not be computed in accordance with any fee schedule, but to fully reimburse all attorneys' fees reasonably incurred. The parties are expressly waiving their right to a jury trial.
- Nothing in this Agreement precludes Company from joining me in a Claim brought by a Person against Company in any jurisdiction or tribunal.
- Miscellaneous but Important. This Agreement contains the entire understanding between the parties regarding the subject matter of this Agreement, and supersedes any and all previous agreements EKN entered into by and between the parties related to this subject matter. California law governs this Agreement, without regard to any jurisdiction’s choice of law rules, statutes -or otherwise. If any part of this Agreement is declared invalid or unenforceable by a tribunal of competent jurisdiction, it does not affect the validity of the balance of this Agreement, which remains in full force and effect. Nothing in this Agreement creates or constitutes an employer/employee, agent, joint venture, partnership, or fiduciary relationship between me and Company. Section headings are for convenience only and are not part of this Agreement.
- Notices. The addresses of Company for all purposes of this Agreement are as set out on page 2 of this Agreement. The addresses for me for all purposes of this Agreement are as set out in my Programs registration materials, each until notice of a new address is given by one party to the other. Any notice desired or required to be given by either party to the other per this Agreement must be in writing and delivered by hand, Federal Express or similar type of guaranteed delivery service, or sent by email. Each notice is effective on the date of receipt by the recipient, provided that the sender receives written or printed confirmation of the recipient’s successful receipt.
- Health, Wellness, and Participation Standards
You understand and acknowledge:
- You are responsible for determining whether participation is appropriate given their physical and mental health. MITT may require written clearance from a licensed medical or mental health provider in certain circumstances. Individuals currently experiencing substance dependency, recent psychiatric hospitalization, or less than one year of sobriety may be ineligible to participate. MITT reserves the right to deny or discontinue participation at any time to protect the integrity and safety of the Programs.
- Health, Safety, and Personal Responsibility
- Health Disclosure. You understand and acknowledge that:
- All information you provide is truthful and complete.
- You will notify M.I.T.T. if relevant health conditions change prior to or during Programs.
- You will follow all hygiene and safety protocols.
- You will refrain from attending while ill or experiencing flu-like symptoms.
- You will attend all sessions of a multi-day Programs.
- You will arrive on time and remain present for the full duration.
- You will abstain from alcohol, marijuana, or non-prescription mood-altering substances for the duration of the Programs and associated events.
- Medical & Mental Health Disclaimer. M.I.T.T. staff and Trainers are not licensed medical or mental health professionals. If you have concerns about your physical or mental health, you will consult a qualified professional before participating.
- M.I.T.T. reserves the right to:
- Require additional medical clearance from you.
- Decline or discontinue your participation for safety reasons.
- Participation Standards and Ground Rules. Participation in the Programs requires adherence to our established Ground Rules. which may include but not be limited to: maintain confidentiality of other participants’ personal sharing and experience.
- Full attendance and punctuality.
- Respectful communication (i.e., no gossip, side talk, or disruption).
- Abstaining from alcohol, marijuana, or non-prescribed mood-altering substances during designated Programs periods.
- Compliance with our dress, conduct, and technology-use guidelines.
- Follow all trainer instructions and established Ground Rules.
- Refrain from recording, photographing, or taking notes in the Programs room unless expressly permitted. Turn off and remove electronic devices during Programs sessions.
- Wear assigned identification (name tags) as instructed.
- MITT cannot guarantee confidentiality but enforces strict conduct expectations. Ground Rules are presented before or at the start of each Program and are a condition of participation.
- Right to Exclude. MITT reserves the right to remove or exclude any participant from a Program at any time for any reason, including but not limited to safety, disruption, dishonesty, or non-compliance. Removal does not entitle you to a refund or credit.
- Non-Solicitation and Non-Competition. You have a duty not to:
- Solicit M.I.T.T. students for personal coaching or competing programs EKN.
- Use your affiliation with M.I.T.T., or the Programs, or for marketing or recruitment purposes EKN.
Opportunities to partner or otherwise be associated with M.I.T.T. is subject to M.I.T.T. Approval.
- Refund & Transfer Policy. Enrollment constitutes a commitment to attend the scheduled Programs. All balances must be paid by the stated due date. Tuition is non-refundable. Tuition expires one (1) year after initial payment. No refunds are issued for:
- Non-attendance
- Partial attendance
- Dismissal from the Programs
- Voluntary withdrawal
- Tuition may be transferred once only to another Program or assignable to another person, for the next chronological Program. Program transfers must be of like kind; i.e., Basic for Basic, Advanced for Advanced. Each Program must be completed within one (1) from the beginning date of that Program. Requests must be made at least 7 days prior to the Programs start date. Transfers are subject to availability. A transaction fee applies. No other or further transfers are permitted.
- Failure to complete required paperwork, payments, or participation standards may result in denial of entry or removal without refund.
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- ADA: American Disability Association
- Generally speaking, when a person with a disability shows up at a business with a service animal, it must be permitted to accompany that individual or a third party who accompanies that individual (the service animal’s “Handler”) to all areas of the business where customers/patrons/students (I’ll now call them all “customers” for convenience) are normally allowed to go. An individual with a service animal may not be segregated from other customers.
- Service animals are:
- Any breed and any size of dog.
- Trained to perform a task directly related to a person’s disability. Some ADA examples are: a person who uses a wheelchair may have a dog that is trained to retrieve objects for them; a person with depression may have a dog that is trained to perform a task to remind them to take their medication; a person with PTSD may have a dog that is trained to lick their hand to alert them to an oncoming panic attack; a person who has epilepsy may have a dog that is trained to detect the onset of a seizure and then help the person remain safe during the seizure.
- Service animals aren’t:
- Emotional support, therapy, comfort or companion animals.
- The ADA says only when it is not obvious what service an animal provides, two questions can be asked of a Handler:
- Is the service animal required because of a disability?
- What work or task(s) has the animal been trained to perform?
- A business can’t ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task. But, limited additional questions may be able to be asked, as below, in appropriate circumstances.
- The animal also has no obligation to wear a tag, vest, or other ID that identifies it as a service animal.
- Generally speaking, the ADA says that:
- Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals.
- People with disabilities who use service animals cannot be isolated from other customers, treated less favorably than other customers, or charged fees that are not charged to other customers without animals. In addition, if a business requires a deposit or fee to be paid by customers with pets, it must waive the charge for service animals.
- Businesses aren’t required to provide care for or supervision of a service animal.
- A service animal must always be under the care and control of its Handler, or someone designated by the Handler. A disabled person can be asked to remove his or her service animal from a premises if the animal is out of control and the animal’s Handler does not take effective action to control it, or if the animal is not housebroken. The responsibility to supervise and care for a service animal does not fall on the business that provides access.
Generally speaking, a service animal must have a harness, leash, or other tether for it to be “under control”. However, if the Handler is unable to use a harness, leash, or other tether because of disability, or if the use of a tether would interfere with the service animal’s safe, effective performance of work or tasks, the Handler may use other means to keep the animal under control.
A few ADA examples given are that the Handler must then use voice, signal, or other effective means to maintain control of the animal. A service animal may not be allowed to wander away from the Handler, who must maintain control of the animal, even if it is retrieving an item at a distance from the disabled person. However, a returning military veteran who has PTSD and has great difficulty entering unfamiliar spaces may have a dog that is trained to enter a space, check to see that no threats are there, and come back and signal that it is safe to enter. The dog must be off leash to do its job, but should be leashed or tethered at other times.
“Under control” also means that a service animal should not be allowed to bark repeatedly. However, if a dog barks just once, or barks because someone has directly provoked it, this doesn’t mean that the dog is “out of control”.
If a service animal is “out of control” and the Handler doesn’t take effective action to control it, staff of the business may request that the animal be removed from the premises.
Service animals may also be denied access to businesses if allowing access would “fundamentally alter” (not specifically defined) the nature of the goods, services, or programs offered by that business at that location. The ADA doesn’t require a business to modify policies, practices, or procedures for a service animal if it would “fundamentally alter” the nature of the goods, services, programs, or activities it provides.
- The ADA does state that a “fundamental alteration” is a change that is so significant, it would alter the essential nature of the care or service being provided. Some examples it gives are:
- The change significantly interferes with health or safety requirements.
- The change completely invalidates the objective of the service or program.
- In determining whether something is a “fundamental alteration”, the business:
- Must conduct an individualized assessment of the requested modification. Factors to consider include the nature and cost of the action in relation to the size, resources, purpose, and structure of the business.
- Must consider reasonable alternatives to provide access to disabled people, if unable to fulfill the original request. These must be determined on a case-by-case basis. The business can’t just rely upon tradition or existing rules (i.e., “this is how we have always done things”).
- An example given by the ADA of a “fundamental alteration” is a zoo may restrict service animals from areas where the animals on display are the natural prey or natural predators of dogs, or where the presence of the dog would be distracting to the animals on display.
In terms of MITT trainings, it appears a service animal could be denied access if its presence would necessitate the training the disabled person is attending or wants to attend to be substantially altered from its normal curriculum, with no alternative to accommodate the disabled person. However, it also appears that if the alterations wouldn’t fundamentally change the nature and purpose of the curriculum, then a change would arguably need to be made to accommodate the disabled person.
- The ADA also doesn’t overrule “legitimate” safety requirements (also not defined). However, the ADA does say that if a particular service animal is “out of control” and the Handler doesn’t take effective action to control it, or if it’s not housebroken, that animal may be excluded.
Businesses are also not required to allow access to service animals that pose a “direct threat” to others. A "direct threat" is defined under the ADA as a significant risk to the health or safety of others that cannot be eliminated by a modification of policies, practices, or procedures, or by the provision of auxiliary aids or services. An ADA example given is a dog that bites without provocation may present a direct threat.
In determining whether a “direct threat” exists, a business must make; an individualized assessment, based on reasonable judgment that relies on current medical knowledge or on the best available objective evidence. The assessment should evaluate: the nature, duration, and severity of the risk; the probability that the potential injury will actually occur; and whether reasonable modifications of policies, practices, or procedures or the provision of auxiliary aids or services will mitigate the risk.
- Excluding a service animal based on a direct threat must be based on the actual behavior of the particular animal, not on assumptions or stereotypes about how the animal, or the animal’s breed, might behave.
In terms of MITT trainings, if touching in some manner (like hugging or other forms of physical contact) of the disabled person by another student, or yelling or other emphatic vocalization directed to or from the disabled person, is integral to the training, the disabled person could be asked if those would present a potential problem for their service animal, like aggression or barking.
- CA
California generally follows the ADA regarding service animals. However, one difference is that service animals in training are not covered under the ADA. However, the California Disabled Persons Act allows people with disabilities, and individuals who train service animals, to bring a dog into any public place for the purpose of training the dog to provide a disability-related service. This includes businesses, and other places to which the general public is invited. The dog must be on a leash, and must wear a county-issued tag that identifies the dog as a service or assistance animal in training. The Handler will be liable for any damage that the dog does to the premises or facilities.
Perhaps the best way to proceed with any service animal questions or issues that MITT has that it can’t confidently solve based on the above, is to discuss them with me before MITT makes a decision on how to handle that particular disabled person/service animal issue.
